VENUS'S VAULT POLICIES

ALL SALES ARE FINAL

All purchases made through Venus's Vault are final sale. We do not accept returns, refunds, cancellations, or exchanges.

Please carefully review product descriptions, sizing information, colors, and order details before placing your order.

By completing a purchase on our website, you acknowledge and agree to this policy.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery.

Email: venussvault@gmail.com

Please include:

Your order number
A description of the issue
Clear photos showing the problem

Claims submitted after 48 hours may not be eligible for review.

SHIPPING POLICY

Orders are processed within 1–5 business days unless otherwise stated.

Shipping times are estimates only and are not guaranteed. Venus's Vault is not responsible for delays caused by shipping carriers, weather conditions, customs processing, lost packages, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

ORDER CANCELLATIONS

Once an order has been placed, it cannot be canceled, modified, or changed.

PRICING AND PRODUCT INFORMATION

We make every effort to display products, colors, and descriptions accurately. However, actual colors may vary depending on screen settings and device displays.

We reserve the right to correct pricing errors, update product information, or cancel orders containing inaccurate pricing or information.

FRAUD PREVENTION

Venus's Vault reserves the right to refuse, cancel, or limit any order suspected of fraud, unauthorized activity, resale abuse, or violations of our policies.

PRIVACY

Customer information is collected solely for order processing, customer support, fraud prevention, and improving our services.

We do not sell customer personal information to third parties.

INTELLECTUAL PROPERTY

All content on this website, including logos, branding, product designs, graphics, images, text, and other materials, is the property of Venus's Vault and may not be copied, reproduced, or used without written permission.

POLICY CHANGES

Venus's Vault reserves the right to update or modify these policies at any time without prior notice. Changes become effective immediately upon posting to the website.

CONTACT

For questions regarding your order or these policies, please contact: